Terms and conditions

Terms and conditions are applicable for the customer and company Limitless Reality ApS

Payment Methods

​We accept Dankort/Visa Dankort, Mastercard.

Cancellation Rules

​Cancellation must happen 24 hours before the booking.

Cancellation later than 24 hours, costs 50% of the booking.

Cancellation later than 6 hours before an appointment, forfeits a levy of 100% of the booking.


​Payment is drawn immediately at the purchase of gift card.

See cancellation rights / Refunds

Cancellation rights/ Refunds

​There are no cancellation rights after purchase of a gift card.

There is no refund available for expired gift cards or in the case of shop closings. The gift card can not be transferred and can only be applied to the original assignee.


​Gift cards are bought online and are connected to your booking profile immediately after the purchase.The system will automatically withdraw the suitable amount from the gift card upon booking.

Gift Card

​Gift cards can be purchased in the gift shop.

The gift card is valid for 1 year after the date of the purchase.

The gift card can be printed right after the completed purchase and is forwarded via e-mail along with a confirmation.


​A receipt will be sent via email upon completed purchase via automatic withdrawal, or if there is a failed withdrawal, or when there is a change of payment card and at termination of the subscription.

Change of Payment Card

​It is the customer's responsibility that the correct and valid payment card is indicated in the system.

Limitless Reality ApS

Frederiksgade 33

8000 Århus C

Limitless Reality ApS
Nørregade 36

1165 København K

Limitless Reality ApS

Kongensgade 9

​5000 Odense​ C

Opening hours

Monday to Tuesday: Closed
Wednesday to Thursday 13-21

Friday to Saturday 11-23

Sunday 11-18

At major events 

we stay open by appointment